Posh Pups Teaxs GROOMING POLICY AGREEMENT

Pets are accepted for grooming only under the following circumstances....
The pet is fit and healthy, Grooming which takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health\skin conditions for which Posh Pups Texas LLC cannot be held liable.
Senior Dog Grooming. procedures can sometimes be stressful, especially for senior pets or pets with health problems, and can expose hidden medical problems or aggravate a current condition(s) during or after the groom.
Senior pets and pets with health problems have a greater chance of injury (including, without limitation, risk of death); these pets will be groomed for cleanliness and comfort, in a manner that will not add to their stress. Posh Pups Texas may determine in its professional opinion (keeping the best interest of your pet in mind) that the only available option is to stop or modify the service for the safety and well-being of your pet.
The pet's rabies vaccine is up to date (as required by law) unless otherwise discussed.
All pets must be fully VACCINTED unless vet deems other wise. We Will need a note from vet
In the event of an emergency, in your absence, you authorize Posh Pups Texas LLC to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.
Payment is to be made at the time of service. Payment can be cash, credit card. Our rates are based on the breed of the pet and duration of the groom. Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer.
“De-matting" or complete coat removal will dramatically alter your pet's appearance. This procedure may expose pre-existing health\skin problems for which Posh Pups Texas LLC cannot be held liable.
Matt Removal: Pets with matted coats need extra attention during their grooming session. Mats can be very difficult to remove, and
may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions. Heavy
matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that
existed prior to the grooming process. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted
irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun
until the hair grows sufficiently to protect the skin. In some cases pets may also exhibit brief behavioral changes.
Cancellations
We follow the Bell County public school closures as they pertain to inclimate weather. We try to work as long as conditions are not dangerous. If you are unsure, please call us to confirm.
Cancellation and rescheduling of an appointment, by the client, requires 48 hours notice to waive the FULL appointment fee.
In the event of inclimate weather, a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 48 hour period.
We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.
2. No-Shows
It is considered a "no-show" when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.
We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show". Please make every effort to call and cancel or reschedule when possible to avoid such situations.
We reserve the right to refuse service to any pet or client for any reason.
3. Aggressive or Dangerous Pets:
Owners MUST inform Posh Pups Texas LLC if your pet(s) bite, has bitten, or is aggressive to
people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet, and protects
both the pet and the groomer. Posh Pups Texas LLC reserves the right to refuse/stop services for such pet(s) at any time
before or during the grooming process, and charge a handling fee for Aggressive Dogs in addition to the regular grooming charge. If
the pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and
equipment damage.
4. Accidents:
There is always the possibility that an accident could occur. Grooming equipment is sharp, even though we use extreme
caution and care in all situations, possible injuries could occur including cuts, nicks, scratches, quicking of nails, etc. Every effort will
be made to insure your pet is groomed as safely as possible.

Posh Pups Teaxs GROOMING POLICY AGREEMENT

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